Contract conditions
CONTRACTING/BOOKING CONDITIONS ON THE WEB
The clauses of the booking conditions of the Website: https://mpunti.es , of which VITALIS SALUD Y BIENESTAR, SL is the administrator, with CIF: B-75586412, Mercantile Registry of , BARCELONA, Volume: 1000443304550 , Folio: 1 , Sheet: B 629687 , with address: C/PARIS, 62 4-2 , CP: 08029 , City: BARCELONA , Province of: BARCELONA , regulate the online booking of our services.
Due to the content and purpose of the Website , people who want information must fill out the contact form, those who want advice for nutrition treatment must register in the User form, which is acquired by completing the Registration form, your data will be incorporated into an automated file. for your protection in application of the Laws and the RGPD-EU-2016/679, the LOPD-3/2018, of guarantee of digital rights, for electronic commerce the LSSI-Electronic Commerce-34/2002, with the update, 01/23/2025, the Directive 2011/83/EU on consumer rights and Law 3/2014 of 27 March amending the consolidated text of the General Law for the Protection of Consumers and Users and other complementary laws, approved by Royal Decree 1/2007, updated on 3/01/2025.
1.- CONSENT OF THE INTERESTED PARTY:
In order to process the personal data of the Users of this Website, which will be treated with privacy and security, your consent is necessary in compliance with the RGPD-EU-2016/679, and according to articles 5, 6, 7, and 13, by the LOPDGDD-3/2018, in its Title II, and Law 1/2019, on Trade Secrets, you are informed that the person responsible for the processing of the data will be VITALIS SALUD Y BIENESTAR, SL, that will treat the information in a lawful, fair and transparent manner in relation to the interested party, for purposes determined, explicit and legitimate. Data and information are processed in such a way as to ensure adequate security through the application of appropriate technical and organizational measures.
Data to be processed : Personal and administrative.
Purpose : To manage services and reservations on the website.
In the event of a personal data breach, pursuant to Article 33 GDPR, the controller shall notify the competent supervisory authority pursuant to Article 55 without undue delay and, where possible, no later than 72 hours after becoming aware of the breach.
By registering on this website, https://mpunti.es , gives your personal data or legal for the management of the purchase as a user-client , and with the acceptance of the conditions of sale through a Check Box or Button , to Registration form, you accept the terms and conditions and the processing of your personal data.
The data subject's information will only be transferred by legal obligation. You can exercise your rights by contacting the administrator of this website.
1.1.- CONSENT OF THE MINOR:
Article 6, section f, of the RGPD-EU-2016/679, and by the LOPD-3/2018, of Guarantee of Digital Rights, in its article 84, (protection of minors on the Internet), that minors under 16 years of age cannot give their consent for an online store to collect their personal data, being their legal representatives (parents or guardians) who may do so on their behalf, except when the minor is at least 16 years old, in which case their consent will be lawful.
2.- WEB CONTENT INFORMATION:
The WEBSITE : https://mpunti.es , of which it is Administrator, VITALIS SALUD Y BIENESTAR, SL , has the services of a training academy, online store, personal advice in Psychology and nutrition with a team of professional experts;
Counseling ; Integrative health counselors, Psychology Service, Training Service, Digestive specialists, Psychoneuroimmunology (PNIE), among other health services.
School ; Training Service; Through this website, you can access ISS, Integra Salud School , which provides updated, practical, and rigorous online training for healthcare professionals.
It also offers online courses dedicated to the general public who want to learn how to improve their health. In this school you will learn from professionals with continuing education in integrative medicine.
Plans ; In this section, you'll find a list of the services we offer online, and you can book appointments and services for:
Nutrition and PNIE; Unique online counseling consultations and Vitality Program.
Psychology; Individual Psychology Sessions, Session Packages (SIENTE Program).
Personal training; Online Weekly packages and Longevity Program.
You must read the booking and usage conditions of the website where you place your order and purchase the service, product, or training.
3.-PRICES OF THE SERVICES:
The prices shown on the Website include VAT on all consultation reservations for nutrition, training, and psychology advice. and for the purchase of discount packs for the services offered.
4.- FORMALIZATION OF RESERVATIONS:
Once the reservation has been formalized, that is, with the acceptance of the reservation conditions and conditions of use of the website and the confirmation of the reservation process in the BASKET section, the administrator of the website, https://mpunti.es , will send a notice to the User, confirming the details of the reservation.
5.- PAYMENT METHOD:
The User will pay in the euro currency € at the time of confirming the reservation of the appointments or Packages.
The User must pay the amount corresponding to their reservation using a payment system; DEBIT CARD , VISA, MASTERCARD, AMEX, UNION PAY, and others.
5.1.- COLLECTION INCIDENTS:
The User must notify the website administrator of any improper or fraudulent charges in the payment system used, by email, info@mpunti.es , or by phone, +34 722 530 271, as soon as possible so that the website administrator can take the appropriate steps.
5.2.- PAYMENT REGULATIONS:
This WEBSITE , https://mpunti.es , complies with the PCI-DSS (Payment Card Industry-Data Security Standard) regulations, which is mandatory for all websites that store, handle and process sensitive financial information such as bank card data.
6.- WEB SECURITY MEASURES:
The Website: https://mpunti.es , It has the highest security measures commercially available in the sector. The secure server establishes a connection so that the information is transmitted encrypted using algorithms from 128 bits to 256 bits, thus using the SSL protocol, "Secure Socket Layer", which are protocols cryptographic that provide privacy and integrity in the secure communications between the client and the web administrator.
7.- WITHDRAWAL OR CANCELLATION OF THE SERVICE:
The content of these web reservation clauses act as proof of the relationship between the web administrator and the User , in accordance with him Royal Legislative Decree 1/2007, with the update, 03/01/2025, in its articles 70, 71 and 76, the reserves made on this website, may be cancelled provided that the User informs the administrator of his intention to cancel the service provided.
7.1.- WITHDRAWAL PROCEDURE:
The right of withdrawal, in Articles 9, 10, 11, 13, 14 and 16 of Directive 2011/83/EU, shall not apply to contracts where the following sections apply:
a) The provision of services, once the service has been fully executed, when execution has begun, with the prior express consent of the consumer and user and with their acknowledgment that they are aware that, once the contract has been fully executed by the entrepreneur, they will have lost their right of withdrawal.
c) The supply of goods made according to the specifications of the consumer and user or clearly personalized.
m) The supply of digital content that is not provided on a physical medium when the execution has begun with the prior express consent of the consumer and user, with the knowledge that they consequently lose their right of withdrawal.
7.2.- CANCELLATION PROCEDURE:
The website administrator will accept cancellations that meet the following requirements:
You must inform the website administrator as soon as possible, indicating the product or service you wish to return. This information can be sent to the email address info@mpunti.es or by phone at +34 722 530 271.
The website administrator accepts and processes cancellations and withdrawals under the protection of local laws and the aforementioned EU Directives.
8.- REFUND TO THE CUSTOMER:
The website administrator will manage the refund of the reservation amount using the same system used for payment. The application of the refund to the User 's account or card will depend on the payment system and the issuing bank, in accordance with Article 13 of Directive 2011/83/EU.
9.- APPLICABLE LAW AND ARBITRATION:
These terms and conditions of sale and use are governed by the applicable Spanish law. To resolve any dispute or conflict arising, the parties submit to the jurisdiction of the courts of Barcelona, the city of origin of, VITALIS SALUD Y BIENESTAR, SL, owner of the Website, https://mpunti.es , unless the law imposes another jurisdiction.
9.1. ONLINE DISPUTE RESOLUTION:
In application of Law 7/2017, of November 2, in its Article 40.5, which incorporates into the Spanish legal system Directive 2013/11/EU, Regulation-EU-524/2013, of the European Parliament and of the Council of May 21, in its Article 5.1, relating to alternative dispute resolution in consumer matters for online product purchases: Online dispute resolution platform : (click here).
10.- PRIVACY POLICY:
VITALIS SALUD Y BIENESTAR, SL , informs you of the possibility of exercising your rights of access , rectification , opposition, deletion, limitation, and portability . These rights may be exercised by any means that leaves a record of their sending and receipt to the address of the web administrator. or by email : info@mpunti.es , providing a photocopy of your ID or alternative documentation that proves your identity, according to article 12.3 of the RGPD-EU-2016/679, the data controller will provide the interested party with information relating to their personal data and others, based on a request for rights in accordance with articles 15 to 21, with a response within a maximum period of one month from receipt of the request.
If you consider that your right to the protection of personal data has been violated, you may file a complaint with the Spanish Data Protection Agency ( https://www.aepd.es ) , or with the ACPD and AVPD.
These clauses are made by GRUP QUALIA , Therefore, you are given a certificate in digital image format so that you can display it on your website.
Completed: 03/03/2025.